Test “Do you have a burnout?”

Diagnostics of a professional “burnout” (K. Maslach, S. Jackson)

Answer how often you experience the feelings listed in each item of the questionnaire. Do not think about the answers for a long time, answer based on your first impression.

The answers are scored:

• 0 points – “never”,
• 1 point – “very rarely”,
• 3 points – “sometimes”,
• 4 points – “often”,
• 5 points – “very often”,
• 6 points – “every day”.

Evaluate the statements:

1. I feel emotionally devastated.
2. After work, I feel like a “squeezed lemon”.
3. In the morning, I feel tired and unwilling to go to work.
4. I understand well what my subordinates and colleagues feel, and try to consider it in the interests of the business.
5. I feel that I treat some subordinates and colleagues like objects (without warmth and affection for them).
6. After work, I want to be alone from everyone and everything for a while.
7. I am able to find the right solution in conflict situations that arise when communicating with colleagues.
8. I feel depressed and apathetic.
9. I am sure that people need my work.
10. Recently, I have become more “cold-hearted” towards those with whom I work.
11. I notice that my work makes me cruel.
12. I have many plans for the future and I believe in their realization.
13. My job frustrates me increasingly.
14. I think I work too much.
15. Sometimes, I really do not care about what happens to some of my subordinates and colleagues.
16. I want to be alone and take a break from everything and everyone.
17. I can easily create an atmosphere of friendliness and cooperation in the team.
18. I feel a pleasant revitalization while working.
19. Thanks to my work, I have already done many really essential things in my life.
20. I feel indifferent and lose interest in what used to make me happy in my work.
21. At work, I can easily cope with emotional problems.
22. Recently, I feel that my colleagues and subordinates are increasingly shifting the burden of their problems and responsibilities onto me.

Results processing and interpretation:

The questionnaire has 3 scales: “emotional exhaustion” (9 statements), “depersonalization” (5 statements) and “reduction of personal achievements” (8 statements).

• “Emotional exhaustion” – “yes” answers to items 1, 2, 3, 6, 8, 13, 14, 16, 20 (maximum score: 54).
• “Depersonalization” – “yes” answers to items 5, 10, 11, 15, 22 (maximum score: 30).
• “Reduction of personal achievements” – “yes” answers to items 4, 7, 9, 12, 17, 18, 19, 21 (maximum score: 48). The higher the sum of scores on the first and second scales separately, the more pronounced the different sides of burnout are. The lower the score on the third scale is, the lower is the professional burnout.

The results are interpreted by comparing the scores for each subscale with the average values in the study group or with the demographic data presented in the table below.

Levels of burnout: